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- Customer Service Questions and Answers
I was just approved for a new car and we have insurance with Direct and we need to switch from PIP to full coverage. Will we need to put down another deposit for the new car?
Monday, May 09, 2005 3:26 PM
I would like to one of the cars off my insurance policy, how can I do that online?
Wednesday, September 14, 2005 12:03 PM
Hi, I'm seventeen years old and was recently pulled over by a cop. I did not have my license on me and recieved a ticket and a fee. On the ticket there was a note that said it was a written warning, but how can that be if I have to pay a fine? Will my insurance go up for this? If so, can I do anything to lower the insurance?
Monday, May 09, 2005 5:06 PM
My 16yr old son has a policy with your company and he would like to be able to pay it online instead of going to the office to pay it. How does he pull up his policy online on your website so he can pay?
Friday, May 06, 2005 10:49 AM
I do not have my G1 license yet and I was pulled over for driving and I got a fine. Can I still get my G1 license or do I have to wait?
Monday, April 25, 2005 2:43 PM
What is Direct General Insurance Company's fax number?
Thursday, April 21, 2005 8:20 PM
When you remove a car off of your insurance policy do you receive your deposit back?
Tuesday, April 19, 2005 3:19 PM
Can I get car insurance if I have a car, but no driver's license yet? I do intend to get a driver's license in the coming week.
Tuesday, April 19, 2005 9:52 AM
If I have full coverage and my child gets their school permit, is that child covered?
Friday, April 15, 2005 5:40 PM
If you want to insure your vehicle in another state that you have recently moved to and do not have that state's drivers license, do you need to provide proof of residency?
Friday, April 15, 2005 3:26 PM
I plan to rent a car in Canada in for 4 days. Can I purchase car insurance for the rental car?
Friday, April 15, 2005 3:22 PM
What should I do if my car is vandalized?
Thursday, April 07, 2005 2:51 PM
How do I change my loan or lease information?
Thursday, April 07, 2005 2:49 PM
What if my car isn't listed when I get my online auto insurance quote?
Thursday, April 07, 2005 2:48 PM
How long is my auto insurance policy term with CarInsurance.com?
Thursday, April 07, 2005 2:47 PM
How do I know the auto insurance you offer is reliable?
Thursday, April 07, 2005 2:46 PM
How much does CarInsurance.com value customer feedback?
Thursday, April 07, 2005 2:43 PM
What do your financial strength ratings mean?
Thursday, April 07, 2005 3:57 PM
How did CarInsurance.com get started?
Tuesday, May 08, 2007 5:45 PM
How quickly can an appraiser inspect my car?
Thursday, April 07, 2005 4:06 PM
Where do I go to get my car inspected for damage?
Thursday, April 07, 2005 4:10 PM
Can you send a claims representative to my home or work?
Thursday, April 07, 2005 2:37 PM
How do I cancel my auto insurance policy and get a refund?
Monday, July 10, 2006 5:28 PM
How do I renew my auto insurance policy?
Thursday, April 07, 2005 2:30 PM
What if I make a late payment?
Friday, September 12, 2008 11:52 AM
How long does it take for my auto insurance policy changes to take effect?
Thursday, April 07, 2005 2:28 PM
How do I change my coverage, deductibles, or limits once my auto insurance policy's in effect?
Thursday, April 07, 2005 2:26 PM
How do I add a vehicle to or delete a vehicle from my auto insurance policy?
Thursday, April 07, 2005 2:25 PM
How do I change information about the vehicle(s) listed on my auto insurance policy?
Thursday, April 07, 2005 5:01 PM
How do I update my auto insurance discounts?
Thursday, April 07, 2005 2:22 PM
How do I add a driver to or delete a driver from my auto insurance policy?
Monday, February 26, 2007 12:50 PM
How do I change the driver information listed on my auto insurance policy?
Thursday, April 07, 2005 5:00 PM
How do I update my address or other contact information?
Monday, February 26, 2007 12:48 PM
How do I change the password to my account?
Thursday, April 07, 2005 2:10 PM
How do I update the email address I gave you?
Monday, February 26, 2007 12:46 PM
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