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How do I update my address or other contact information?


Once you log into your account, click on your auto insurance policy, and you'll see a summary of your auto insurance policy information.

You can click "Make Changes to Addresses" with some of our carriers.

With some carriers you have the ability to make make online policy changes. Some carriers require policy changes be made over the phone. As a last resort, we will direct you to a servicing agency to make immediate changes to your policy.

Not all carriers have all these options available online. In that case, you can handle policy changes through these phone numbers:

Direct General Insurance: 1-800-444-4211
Esurance: 1-800-378-7262
Safeco Insurance: 1-800-578-6701
The Hartford Insurance: 1-800-624-5578
Travelers: 1-800-842-5075
Unitrin Direct: 1-800-437-8394

In some instances, with certain carriers you will need to visit your nearest agency to make a policy change. We will display this requirement when you log in. As always, you can call the CarInsurance.com customer service center at 1-855-430-7753.


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