I had a car accident. Insurance company is investigating?

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I had a car accident. Insurance company is investigating the claim. It's been 4 months already and I still haven't received any response back from the investigator. How long does it take to investigate the claim? What rights do I have?

The laws vary from state to state regarding the length of time an insurance company can take responding to and settling a claim. The general guidelines are that an insurance company must recognize your claim within a certain amount of time, investigate promptly and make an attempt to process and negotiate a fair and equitable settlement.

If you want to find out what is taking so long you should contact your claims adjuster. If they cannot answer your question ask for their supervisor. If you still need answers and want to know more about your rights contact your state's insurance regulatory body.

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Question Details

This car insurance answer was last updated 3:41 PM Dec-08.

This claims question was asked 8:52 AM Dec-08-2005.

Alex requested this car insurance help from CarInsurance.com experts.

Rated 10 out of 10 based on 1 vote.

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