In many states there is no set time limit for the loss claims adjuster to contact you with an offer regarding the value of your vehicle. Most states say it should be in a reasonable amount of time. Determining the value of a vehicle might take a few days due to the process of looking up book value, compable local sales, etc. If you have not heard from the claims adjuster within a week you should call and check in to see what their estimate is of how long the process with take to establish the actual cash value of your vehicle.

If it continues to take time for the claims adjuster to contact you with this value, you can contact your states insurance regulatory body to find out if your state has laws about how long the insurance company can take to settle a claim or advise you of the value of your vehicle.

For instance in Florida, though there is no state statute the department of insurance feels that seven to ten working days is ample time for an insurance company to inspect a damage car and authorize a rental car. And though there is not a specific time limit to which the company must come to a settlement agreement with an insured, once the company has agreed in writing upon an amount, the company must pay within 20 days or pay interest this amount.