Because the vehicle is a total loss there shouldn't be any exceptions unless the total loss was not covered by your physical damage coverage.

Rental Reimbursement coverage provides a specified amount for you to rent a vehicle while your covered auto is being repaired or replaced after it has been damaged because of a loss covered under comprehensive or collision.

There are a few items to note.

• Coverage is limited to the amount you specified when purchasing Rental Car Reimbursement coverage. For example, $25 a day up to a total of $450.
• It does not provide coverage for mechanical repairs that result from mechanical breakdown that are not related to a comprehensive or collision loss.
• It will not cover you for rental car reimbursement if the total loss was not covered by your collision and/or comprhensive coverate.

Good luck, let us know if we can help you in any way.