You can view your deductible online by logging in and viewing your Direct policy application. As for customer service in the means of the claims department on a Sunday, you can call their Direct's claims phone number anytime at 800-854-2426.

At Direct they are committed to providing you with expedient, fair and consistent claims handling. Their qualified claims personnel will work with you from the initial report of the claim until its final resolution. They value you as a customer and will do all we can to help you during this unfortunate time.

What Direct suggests you do if you or your vehicle is in an accident:

• Report the accident to the police immediately and record the officer's name, police department and police report number
• Get the name, address, phone numbers, and Driver's License number of all parties involved (drivers, passengers and witnesses)
• Get the license plate number of each vehicle involved plus a brief description of the vehicle and damage
• Contact Direct at 1-800-854-2426 to report the claim as soon as possible
• If someone is injured in the accident, get their name, type of injury and whether they required medical assistance.

Articles in our learning center such as What To Do Immediately After Being In An Accident may be of help at this time to you.