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I got into an automobile accident, which was not my fault. My insurance company says that the other party is 100% at fault, who would talk to the other insurance company regarding repairs to my car?

Normally if the other party is found to be at fault then you would call the other person’s insurance company to place a claim. The claim would go through their property damage liability coverage.

Usually it would be you, the damaged car’s owner, that would be the one to call, place the claim and discuss the repairs with the claims adjuster of the other person's insurance carrier. The next step in the claims process would be to get estimates on the damages.

Most carriers will allow you to file the claim under your physical damage coverage and pay any applicable deductible. They would then subrograte the claim, recover the money from the other party or insurance company (including your deductible).

If you have questions about how to deal with the other party’s insurance carrier, your insurance agent may be able to help answer questions. Also your state's insurance regulatory body should be available to give you consumer advice.

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This car insurance answer was last updated 5:50 PM Nov-24.
This claims question was asked 10:02 AM Nov-15-2006.
Jean requested this car insurance help from CarInsurance.com experts.
Rated 0 out of 10 based on 0 votes.
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