We understand that many users use the Internet to shop for insurance. It can be confusing at times to see different rates at different websites.

Progressive's online rates are not the same as the rates from an independent agent like CarInsurance.com. Buying direct or through an agent could result in different prices for Progressive policies because those areas of Progressive's business make independent decisions about the expenses they incur and the prices of their products.

If you buy directly from Progressive, the rate reflects the cost of building, staffing and maintaining the sales centers and marketing costs of that aspect of their business. If you buy through an agent/broker, your rate includes different cost structures that could affect the rate.

Regardless of how you purchase your Progressive policy, you'll always receive the benefits and services Progressive offers to all its customers, including unparalleled 24/7 customer, claims and online service.

In addition to the product differences between an agent rate and a direct rate, the prices can vary if you submit different information to our system than you do to their system. For example, we usually see differences in rates if a consumer selects different coverage options on our website than they selected on Progressive.com

Please call our call center or use our online chat system if you have any questions about your CarInsurance.com rate.