SAN FRANCISCO, Oct. 2 /PRNewswire/ -- TeaLeaf, the leader in Customer Experience Management, today announced that the State Auto Insurance Companies, a leading property and casualty insurance group, are using TeaLeaf CX solutions to diagnose and proactively respond to Web customer experience issues that may arise as agents are transacting on their business-to-business Web portal. By capturing and analyzing each agent's online session interactions on a 24/7 basis, TeaLeaf enables State Auto to effectively detect and diagnose obstacles that can impact agency sales and service.State Auto turned to TeaLeaf to enable efficient and seamless online interactions through superior web visibility.....
We are unable to display this entire news item because this article's licensing expires after a certain amount of time. This article was originally published by PRNewswire and it may be available at their website. Sorry for the inconvenience.
Car Insurance News: State Auto Selects TeaLeaf to Ensure Optimal Agent Portal Usability and Effectiveness...Get an auto insurance quote!