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Strengthening relationships with consumers, one customer at a time
MISSISSAUGA, ON, June 9 /CNW/ - Today, Christianne Dostie, Executive Vice President, Allstate Canada, was on hand for the official grand opening of a new Allstate Insurance Agency in Mississauga, Ontario. Tomorrow, Dostie will be in Markham and Vaughan, Ontario, opening two more agencies.
In 2007, Allstate announced that it was going to enhance its agent distribution model in order to better respond to customer expectations and to the demands of an evolving marketplace and introduced the new Allstate Insurance Agency.
"Consumers in Ontario are going to notice a tangible difference with how we do business in the new Allstate Insurance Agency. Consumers told us what they are looking for and what they want from an insurance company and we listened. Allstate has built a reputation on having a personal relationship with its customers and with the evolution to our new model, we are strategically positioned to be more responsive to what consumers want when they want it," Dostie added.
The new Allstate Insurance Agency creates a consistent delivery model by providing consumers with access to a team of experienced and knowledgeable Allstate agents who will each be accountable for managing specific aspects of a customer's needs. In each Agency there will be:
-An Allstate Agent who will create and develop the relationship at new
business;
-An Allstate Agent who will expand the relationship by identifying
additional features to meet changing and evolving insurance needs;
and
-An Allstate Agent who will strengthen the relationship at renewal
time and provide customer service and support.
Currently, 94% of the new agencies have been opened and upon the project's completion later this year, there will be 93 new Agencies in total across Canada, with more than half in Ontario and three alone serving the Mississauga area. Other agencies are located in the Maritimes, Alberta and Quebec.
Allstate Insurance Company of Canada produces and distributes home and auto insurance products right across Canada. The "Good Hands Network" enables consumers to contact Allstate through one of our over 500 exclusive community-based agents, directly on-line at www.allstate.ca, and through the Customer Contact Centre at 1-800- ALLSTATE.
(c) 2009 Canada Newswire. Provided by ProQuest LLC. All rights Reserved.
Car Insurance News: Inspiring Customers on Their Terms: New Allstate Insurance Agency Open for Business in Mississauga...Get an auto insurance quote!