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Claims Questions and Answers

What happens if the stolen car is not found?
Updated 10:12 PM Jan-05

My 18 yr old daughter was a passenger in boyfriend's parent's car and they were in car accident. She has no health insurance so who pays for her medical bills? We live in Michigan.
Updated 3:15 PM Jan-05

My windshield was broken in an act of vandalism. Do I have to pay my deductible in New York?
Updated 10:56 PM Jan-04

Is Gap insurance required by law?
Updated 12:14 PM Jan-01

Is it customary to include a large deduction in claim payout if the car was salvaged before we purchased it? Our insurance said our vehicle was worth $8,800 but will only pay out $6,100 because of a $2,700 deduction for being a salvaged vehicle. Is this right?
Updated 12:14 PM Jan-01

If someone else is driving my car and totals it does my insurance go up?
Updated 4:21 PM Dec-31

If your car is declared totaled what does the insurance company have to reimburse you besides the actual cash value? We were not the car at fault. Do they have to reimburse such things as sales tax for ACV and salvage value they could get for the car? If you decide to fix the car yourself will the insurance company have to insure the car?
Updated 4:13 PM Dec-28

Does Florida have have a law that repairs costing a certain percentage of the cars worth causes the vehicle to be declared a total loss?
Updated 12:13 PM Jan-01

I live in Massachusetts and I have full coverage on my vehicle. If I rent a car in Florida is the rental covered for collision and theft under my personal auto insurance or do I need to take out the optional CDW with the rental agency?
Updated 12:13 PM Jan-01

We live in New York and had a one car accident with our 2008 Camry. When estimating the damage to our car, the insurance adjuster is using the cost of several aftermarket and salvage parts. What are our rights in regards to using OEM parts to make the repairs on our car?
Updated 2:04 PM Dec-29

Does Bodily Injury Liability pay to the person or the hospital?
Updated 4:18 PM Dec-28

When determining whether to "total" a car, do insurance companies look only at the amount of damage or the total cost including labor?
Updated 10:11 AM Dec-18

I have a Michigan no fault car insurance policy and I am visiting in Arizona with my car. Arizona is a fault state. If I were to have a car accident and if it was my fault, does my car insurance pay for the other person's car to be fixed? Also what if it were the other way around and the Arizona resident was at fault? Would I pay for my own repairs? I don't carry collision on my car.
Updated 3:55 PM Dec-03

I have a car that was not involved in an accident and will not pass inspection due to the check engine lights being on. If the cost to repair it is more then the vehicle's value can it be totaled?
Updated 10:51 AM Dec-02

From what I have read GAP insurance only works on vehicles being totaled and not if was in a minor accident, is this true?
Updated 2:51 PM Nov-30

In the state of Virginia, are you required to pay your deductible when you hit a deer or bear?
Updated 10:15 AM Nov-30

Is it illegal for a body shop in Pennsylvania to waive your deductible on a collision repair?
Updated 10:17 AM Nov-30

What part of my car insurance coverage will cover someone else's damages to their car if I hit them?
Updated 5:20 PM Nov-22

Do you have to pay deductibles EVERYTIME a collision occurs to: 1) Your car that you drove and crashed? 2) Your friends car that you drove and crashed? 3) An injured motorist that you crashed into?
Updated 11:36 AM Nov-20

In Kentucky, how long do I have to file a claim?
Updated 9:13 AM Nov-17

By my understanding all insurance policies in Florida covers windshield replacement, is this correct?
Updated 10:33 PM Nov-17

I have gap insurance and got fired from my job, will it help with the payments?
Updated 9:36 AM Nov-13

Will my car insurance pay If I hit a circus animal while driving?
Updated 4:26 PM Nov-05

If your car is considered "totaled" can you sue the person that hit you to get more money? Or do you only get paid the actual value of the car according to the blue book value?
Updated 9:53 AM Nov-12

My car is totaled and I am waiting to hear the price the insurance company wants to give me for my vehicle. I have a lien on the vehicle so does that money come to me or the lien holder?
Updated 9:54 AM Nov-12

What is a reservation of rights letter in regards to an auto insurance claim?
Updated 11:59 AM Nov-10

If I am at fault in an accident with a very expensive super car (for example, a Ferrari Enzo, $1 million), am I really liable for all repair costs? For example, I have $100k in property damage liability insurance, and the repairs cost $300k. Am I really personally liable for $200k because some rich guy drives around in a priceless (in my opinion) car?
Updated 2:44 PM Nov-08

If my vehicle was involved in an accident with a stolen vehicle and claimed a total loss, does the stolen vehicle's insurance (if any) cover my loss?
Updated 12:00 PM Nov-10

If you were involved in an accident and you are not at fault and didn't have insurance at the time of the accident can you sue the other party personally for pain and suffering, time lost from employment (lost wages) and doctor bills? Does the no play no pay law come into effect in Louisiana or can I receive compensation for these things?
Updated 10:27 AM Nov-06

I live in Washington state, and last week my wife was crossing at a crosswalk and she was hit by a vehicle and broke her arm and cracked a few ribs. The owner of the vehicle has no insurance and he was cited for it and failure to yield the right of way to pedestrian in crosswalk and a few others as well. Can we use our PIP coverage as well as our medical coverage?
Updated 11:14 AM Nov-04

In Texas how long do I have to file a lawsuit for injuries sustained in a car accident? What about property damage to my car?
Updated 11:50 AM Nov-03

If I hit another car, will I still have to pay a deductible to have the other car fixed if the other driver files the claim with my insurance?
Updated 8:12 PM Oct-26

My car was hit while parked by an uninsured driver. It is not totaled but my deductible is $500. Does the GAP insurance help pay the $500 deductible?
Updated 11:01 AM Oct-23

I live in Florida. I was involved in an accident which totaled my truck. The other driver was at fault and was cited by police for causing the accident. I was under the impression that her insurance would reimburse me for the amount of my deductible. Is that correct or not?
Updated 11:01 AM Oct-23

Will my comprehensive auto cover damage done to my truck from a blown tire/tread from the tire?
Updated 3:59 PM Oct-21

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