Apr. 8--Insurance industry watchdog Doug Heller was at a birthday party for his mother Sunday when he got an e-mail. "Documents posted on Allstate's Web site," came the message to the executive director for Consumer Watchdog, a California-based advocacy group that has championed lower insurance rates in the state. Word spread quickly in insurance quarters over the weekend after Allstate Corp. on Friday evening posted about 150,000 pages on its Web site that included the long-coveted "McKinsey documents"--reviews prepared by McKinsey & Co., the consulting firm for the Northbrook-based company, as it sought to revamp its claims-handling practices in the 1990s.....
We are unable to display this entire news item because this article's licensing expires after a certain amount of time. This article was originally published by Chicago Tribune and it may be available at their website. Sorry for the inconvenience.
Car Insurance News: Flurry of Interest Over Allstate Posted Papers: Critics Look for Keys to What They Deem Unfair Policy Pricing...Get an auto insurance quote!