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Penny Gusner

Answering your CarInsurance.com questions since 2005

Q

What do I do if my car is stolen?


A

A stolen vehicle can be a very upsetting experience, CarInsurance.com wants to make sure you are safe and protected. 

  1. If your vehicle has been stolen, you should contact the police immediately and file a stolen vehicle report.
    1. Most insurance companies cannot process a claim for vehicle theft unless you first file a police report.
  2. After contacting the police, you should report the theft to your insurance company. Even if you do not have comprehensive coverage, you should still notify your carrier of any stolen vehicles immediately.
    1. Notifying your insurance carrier of the vehicle theft could help protect you if the thief causes damage to others with your car.
  3. When you contact your insurance company, try to have the following information available:
    • Certificate of Title for the vehicle and/or loan/lease paperwork.
    • Location of all keys to the vehicle before and after the theft.
    • Names and contact information of everyone who had access to the vehicle.
    • A description of your vehicle, including mileage, options, and service records — if you have receipts for any upgrades or maintenance, please have these available as well.
    • A list of any personal property stolen with your vehicle. Coverage for personal items varies from state to state, and your home-owner's or renter's insurance policy may provide additional coverage for personal items that were stolen.
    • Please include any finance or leasing company contact information and your account number, if applicable.
  4. If the stolen vehicle is financed or leased, report the theft to your finance or leasing company. To expedite your claim process, inform your finance or leasing company to discuss the case directly with your insurance company.

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If the police recover your vehicle, make sure to notify your insurance company's claims adjuster immediately. This will help in quickly resolving your claim.

In the even that you didn't elect to purchase comprehensive coverage, you should see if your policy will cover you for rental car coverage and make sure you are diligent with your local law enforcement so you can try to recover your car or find the person that is responsible for making you whole.

The good news for US drivers is that the vehicle theft rate is going down:

  • 1999 - 2.89%
  • 2000 - 2.89%
  • 2001 - 3.26%
  • 2002 - 2.49%
  • 2003 - 1.84%
  • 2004 - 1.83% 

Comment Update: Even without physical damage coverage you may have rental car coverage on your policy, through the vehicle manufacturer or on your AAA card and/or credit cards. It is a tough situation when you don't have insurance coverage and you lose a vehicle to theft. Let us know if there is anything we can do to assist you.

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26 Responses to "What do I do if my car is stolen?"
  1. bob March 18, 2013 at 9:17 AM

    Thanks for the info.

      Reply»  
  2. Visitor January 12, 2012 at 4:32 PM

    I was beat up and my car stolen. Now the police is questioning me and asking me if I did this. They say they will check the city cameras to see what really happened. What a joke. I was the one beat up and they are accusing me. It sucks.

      Reply»  
  3. Anonymous March 28, 2011 at 2:53 PM

    Provided all information I need to know. Thanks.

      Reply»  
  4. Anonymous July 03, 2010 at 2:28 PM

    OK my car is missing it took a few minutes to react but his site helped. I had packed to go away for July 4th weekend luckily I just moved and had to purchase rental insurance making all my things in the vehicle covered too, Thank God!! Anyway, I cant believe I was dumb enough to pack 2 days in advance! This helped a lot though thank you.

      Reply»  
  5. Anonymous January 08, 2010 at 12:31 PM

    I purchased my car a few weeks ago and it was stolen im only covered for liability and uninsured motorist i feel lost what shoud i do

      Reply»  
  6. Anonymous December 06, 2009 at 5:05 PM

    I HAD MY CAR STOLEN THIS MORNING AND DID EVERYTHING REPORTED IT, I CALLED THE INSURENCE TO NOTIFY THEM BUT SHOULD I CANCEL MY REGISTRATION?

      Reply»  
  7. Anonymous May 18, 2009 at 8:55 AM

    I HAD MY CAR STOLLEN THIS MORNING AT 4AM. LOOKED OUTSIDE AND FOUND OUT MY CAR WAS MISSING. CALLED THE POLICE AND MADE MY REPORT.

      Reply»  
  8. Anonymous May 04, 2009 at 2:03 PM

    thank you so much

      Reply»  
  9. Anonymous March 30, 2009 at 3:46 PM

    My car was stolen from a dealership garage when I dropped it off to get an oil change--they left the keys in the vehicle. Are they responsible? What recourse do I have?

      Reply»  
  10. Anonymous March 29, 2009 at 9:51 PM

    it was very understanding,dat is wat i waz thinking to do tank u

      Reply»