Claims should be paid within 30 days, unless there are situations that require research, litigation, or 3rd party outcomes. Some states have time requirements mandated by law or arbitration clauses.
We expect your claim to processed immediately and then handled as soon as possible by our insurance companies. Some companies have services to settle claims within 3-5 days. Our partner Progressive offers Concierge Level of Claims Service. Choosing a body shop in Progressive's network of preapproved repair shops means you'll have the following benefits:
- Convenient drop-off
- Easy estimates
- Priority status
- Continual updates
- Faster repairs
- Quality repairs
- Limited Lifetime guarantee
Many factors determine how long it will take for your claim to be paid. Your claim should be managed and organized from the beginning. so that you have a rental car (if applicable). It is in an insurance companies best interested to settle a claim timely.
Most companies have a 48 hour waiting period in the event of a theft. Afterwards, your claims adjuster will begin processing your claim. At any moment you should be able to contact your claims representative and ask how long they estimate it will take to process and pay your claim.