Direct Auto Insurance
Headquarters: Nashville, Tenn.
- Claims center: http://www.directgeneral.com/claims-info
- Claims phone number: 1-800-403-1077
- Customer service: https://consumers.directgeneral.com/Authentication/Views/Pages/CustomerSupport.aspx
- Find an agent: http://local.directgeneral.com/
Direct General, founded in 1991, is the parent company for Direct Auto Insurance, which sells personal auto insurance and other financial services products to customers in 13 Southeastern states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas and Virginia. The company is privately owned and headquartered in Nashville, Tenn.
Direct specializes in providing coverage for drivers who may not be able to find an affordable policy elsewhere, especially those with poor credit or a checkered driving history. This is known as nonstandard coverage.
Direct does not require that its new customers have a credit card or a checking account. It will accept drivers who might have previously dropped coverage at other auto insurance carriers. It will write auto insurance policies for high-risk drivers.
Direct sells its auto insurance policies online and through a network of more than 400 sales offices. The company allows drivers to select payment options such as the due date. Customers can make their premium payments in full or monthly, with a flexible down payment letting them customize the size of the monthly insurance bill.
Direct also offers additional services such as motorcycle insurance, roadside assistance plans, emergency protection plans, prepaid credit cards and term life insurance.
Direct General sponsors the “Direct Auto Insurance Garage,” an ongoing series of concerts by high-profile music stars and up-and-coming Nashville artists.
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