Call Us Toll Free: 1-855-430-7658

Q&A

Over 10,000 questions asked & answered

 
Hi Penny!

Penny Gusner

Answering your CarInsurance.com questions since 2005

Q

How is the "actual cash value" determined?


A

Your vehicle's value is determined by comparing your vehicle's condition to similar vehicles. This may include input from local auto dealers, private parties or recent sales which the adjusters use in their valuation. Condition, equipment and mileage differences are also taken into consideration.

In addition, your insurance company may use a computerized evaluation process to assist them in determining the value of your vehicle. Insurance companies purchase third party computer systems (like CCC) that help them estimate costs in automotive claims and collision repairs. Third party software supplies insurers with software and a database that helps determine the value of a vehicle based upon automating the claims process. These systems have databases and systems that contain benchmarking tools to find the true value of a vehicle from repair shops and dealers.

You can also visit some sites that allow you to find your cars estimated actual cash value:

[Let CarInsurance.com help you find affordable auto insurance now.]

Comment Update: For classic restored vehicles, you typically do not have an auto insurance policy that pays 'Actual Cash Value'. When a typical policy covers physical damage, it won't insure vehicles over a certain age (usually 20 years, sometimes less). For that reason, you purchase a 'stated value policy' for classic or restored vehicles. You and your agent determine the value that you want to be covered and your premium is based upon that. When a loss occurs, you are covered up to that stated value.

Comment Update: Between trade-in value and full retail is probably most closely associated with the actual cash value, but there is not a table to refer to, since it is specific to each claim and vehicle status.
There are too many variables for a simple answer to state an exact amount. When a carrer determines your ACV you can ask them what they used to determine this value. The purpose of reimbursing for your actual cash value is to pay you back and make you whole, so if the value determined seems unfair, you should dispute it with your claims adjuster and insurance company.

More articles from




Comments

Tell us what you think about this answer

Leave a Comment
(required)
(required; won't be published)
 
 
 
19 Responses to "How is the "actual cash value" determined?"
  1. James Gallagher September 04, 2012 at 11:52 AM

    I thought that NADA (suggested) values are based on industry sales reporting from retail and wholesale transactions. Is this correct, and are there any sites that you can recommend that have more verifiable information for calculating ACV? Do you know of any accurate sources for calculating the depreciation resulting from an accident? An example would be a current model year vehicle with less than 2,000 miles that sustained damage equal to to one third of the actual retail cost.

      Reply»  
  2. Visitor November 25, 2011 at 7:29 AM

    The content of information is short and to the point but misses out in this question if the car insurance will value the cash price of the vehicle before the damages or will value both components, that is the market value minus the damages of the vehicle which it wasn't clear as to which way they value the car.

      Reply»  
  3. Anonymous March 22, 2011 at 11:37 PM

    Would be great if you advised on state regs regarding acv on total loss or provided a direct link for states info when it varies from norm. ...Also, advise on negotiation on settlements

      Reply»  
  4. Anonymous November 19, 2010 at 7:07 PM

    Insurance companies usually pay far less then the replacement value. My 99 contour was a total loss. To replace it as well maintained was it was would have been an extra $1,700.00 and they said they have a special book where they get the value and that value is final. Full coverage Insurance is basically a rip-off when it comes to them paying to actually replace it in the same condition you were driving it.

      Reply»  
  5. Anonymous October 26, 2010 at 1:29 PM

    If you look at your insurance policy it will say that your vehicle will be reimbursed for ACV. KBB and NADA are not accurate websites when determining market value as they are based on opinion and "suggested" value, not any facts. Insurance companies are not required to pay for dealer price as dealers mark up their value. Most of the time the peoples cars are not in "dealer condition" anyway, so why would insurance companies replace vehicles...

      Reply»  
  6. Anonymous May 11, 2010 at 6:24 PM

    The insurance company is only supposed to pay the driver the trade in value?? The TRUTH is that the insurance companies are supposed to pay the FULL RETAIL VALUE of the vehicle. Don't believe this bull! Do the research. You will see what I am talking about.

      Reply»  
  7. Anonymous June 30, 2009 at 3:37 PM

    great site, very helpful. thanks

      Reply»  
  8. Anonymous May 08, 2009 at 7:50 PM

    I get the answer but recently I ran over a tire that came off of a tractor trailer on the freeway at night. The tire broke off half of my front bumber and took off all of the back bumper as I drove over it. The trucker admitted the wrong and the lazy company he drove for refused to pay the full price to make my care hole again, and to make things worse my insurance companys cheap adjuster only allowed a small amount that would not even purchase used bumpers for my car. I have to bare the cost and time of finding used bumpers on my own, pay for a rental because I was told that once they settle on a amount you no longer have the right to keep a car rental after a week. I am without tranportation while my car sits at a collision garage waiting for them to find used bumpers that I will have to help pay for. Insurance is a JOKE, but you better have it or else. Yes, insurance companys dont care about your issues unless the issue is you not paying your payments.

      Reply»  
  9. Anonymous March 26, 2009 at 10:42 AM

    There seems to be a big differrence in the actual cash value of a vehicle when comparison to nada and kelly blue book my truck had a $4000 difference Im sure the insurance company is going buy the cheapest, Nada.

      Reply»  
  10. Anonymous November 17, 2008 at 5:25 PM

    Good Info

      Reply»