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Car Insurance Learning Center  Learning Center  Auto Insurance Questions & Answers   Questions & Answers  Professional Answers   Auto Insurance Answers

What happens when my car is totaled in an accident?

When your car is totaled, the insurance company has an obligation to "make you whole," as that is defined in the policy.

Most policies value your vehicle using Actual Cash Value. "Actual Cash Value" means replacement value less depreciation.

This essentially means you have to be left in approximately the same financial position (with respect to the item insured - not in respect to any liens or leases that hold title to your car) you were in before the accident.

If you have physical damage coverage (comprehensive and collision) the insurance company will typically write you a check for the actual cash value of the vehicle, minus any deductible on your policy. If you are "upside down" on your loan or the cash value is less than your current loan amount ("Upside down" means owing more on a car than it's worth.) then you should consider GAP insurance. In this situation, if you don't have GAP insurance then you would be responsible toward your loan for the remaining balance. The terms of that payment are set through you loan contract.

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Comment Update: Please see our related answer titled: How is the "actual cash value" determined?. This should answer your additional questions. It is the same in Arizona as in other states.

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Related Questions
Car Insurance Related How is the "actual cash value" determined?
Car Insurance Related How is my car determined to be a "total loss"?
Car Insurance Related Exactly how is the "cash value" of an auto determined after a total loss?
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Visitor Comments
What do you do when the insurance company for the person that hit you refuses to give you the value of your vehicle so u can replace it? This site should tell victims what they can do to be made whole without having to go to a lawyer. My figures for the value of my vehicle based on NADA, KBB, and ads from private sellers and dealers is almost double what their insurance says it is worth. I couldnt find anything on your site to tell me what my options and rights are.
Comment added: 10:36 AM Aug-26
Doesnt give enough information, leave you hanging?
Comment added: 10:35 AM May-09
Thanks for this website. My vehicle, though 12 years old and sound...great car; was totaled after someone nailed it pulling out of their driveway. We are not in the market for a new car...this was our family car and now its totaled. The engine and trans are great, but the frame is shifted and a lot of front end damage. Too much to repair even with used parts. Problem is that we have to get another vehicle. I want one comparable to what I had. The other drivers insurance is limiting the rental time so we are scurrying to find another car. I think its unfair that we have to be hammered into finding a vehicle in so little time and the fact that we dont have the money. The owners ins.co told us to overnight the title and lien release and they would overnight the check. Now they want to pick up the vehicle asap even before they get title or the check doesnt get released.Weve had to jump through hoops, take time off work and make other arrangements because some jerk totaled my car...
Comment added: 11:33 AM Apr-15
i think that this answers are really good cause almost nobody know the answers
Comment added: 01:42 PM Apr-09
WHAT IF YOU HAVE GAP INSURANCE AND YOUR CAR IS A TOTAL LOSS
Comment added: 10:44 PM Jan-07
I was trying to find out how much my insurance would go up if I had an accident.
Comment added: 04:56 PM Sep-29
it doesnt tell me what they actually do with the car.
Comment added: 05:23 PM Sep-08
I am curious if they take your car away.
Comment added: 09:10 PM Dec-09
Please tell me: If the car is totaled what is used to determine the basis of the vehicles replacement value in Arizona, i.e. is it the Trade In Value, Private Party Value or Suggested Retail Value from the Blue Book? Are they required to base value on the Blue Book?
Comment added: 05:44 PM Aug-25
Please tell me what will happen when the accident is at fault and person has third party insurance. Will he get paid for the value of his car?
Comment added: 03:59 PM May-03
Question Details
This car insurance answer was last updated 10:12 AM Mar-14.
This Insurance Claims question was asked 02:37 PM March-24-2005.
Rated 4.66 out of 10 based on 32 votes.
Insurance Claims Category
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