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On the move: Is your rental truck covered?


Front view of rental truck

Summertime is moving season

Summer is peak moving season. U-Haul, the moving truck rental company, estimates that nearly 45 percent of all moves occur between Memorial Day and Labor Day.

The U.S. Census Bureau estimates that a person in the United States can expect to move 11.7 times in his or her lifetime, and, 11.2 percent of the population made a move from 2015 to 2016.

U-Haul also says three-quarters of all moves done by do-it-yourselfers.

That puts a massive number of motorists behind the wheels of large, unfamiliar vehicles cruising around neighborhoods they don't know very well. 

Done right, moving yourself could save you a ton of money

But do it wrong and you could end up with a dented truck that isn't covered by your car insurance policy. Here is what you need to know.

Your personal auto insurance doesn't apply to rental trucks

While U-Haul and the rest of the major moving truck renters won't talk about specific accident rates, they are willing to talk about the kinds of accidents their customers usually have.

"The most common damage we see is drivers hitting overhead objects, on the upper right-hand side," says Scott Willson, director of insurance programs at U-Haul. "People don't realize the height of the truck and crash into awnings, carports, bridges and even the drive-thru at their favorite fast food spot," continues Willson.

Damaged mirrors and tires and cracked windshields are common as well.

Even the safest of drivers can make a mistake. It can be a costly one if it's in a moving truck since in most cases your personal car insurance won't cover you -- nor will any insurance coverage associated with your credit card.

U-Haul notes that the majority of car insurance companies won't cover their rental trucks due to their gross vehicle weight (GVW) of 9,000 pounds or higher. And rental trailers aren't normally covered by personal auto policies, either.

Most credit cards offer some type of car insurance coverage for rental vehicles, but they typically draw the line at covering exotic cars and moving trucks.

Penny Gusner, consumer analyst for CarInsurance.com, points out that your insured personal vehicle would be covered if it were damaged on a rented trailer during transport -- if you have collision coverage. You'd still be on the hook for the cost of the trailer itself, though.

How does insurance work for rental trucks?

Your moving truck rental agreement or contract normally will include state minimum liability coverage, which is usually quite low, and that's it. The rental company doesn't require you to show proof of any other insurance to drive the truck away.

Moving truck rental companies make it clear that whoever signs the contract is fully responsible for the equipment and any and all damages - regardless of fault. You'll be charged not only for the repair costs, but also loss of income while the truck is out of service.

Rental truck companies such as Budget truck rentals, Penske and U-Haul do, however, offer protection plans that you can purchase.

The details vary, but they all offer the same basic types of coverages, which usually will include:

  • Damage waiver - Covers accidental damage to the rental equipment.
  • Cargo coverage - Covers the goods you're transporting for damages resulting from situations such as collision, fire, windstorm and overturning of the rental truck.
  • Personal accident insurance - Gives you medical coverage for injuries from an accident as well as loss of life coverage.
  • Supplemental liability coverage - Protects you against claims made by a third party for property damage or liability damage sustained as a result of an accident with your rental truck. Limits vary (maximum usually $1,000,000).
  • Towing insurance - Damage waiver can include coverage for accidental collision damage to rental auto transport, tow dolly or rental trailer. Also, the towed property coverage portion will typically cover any car, truck, van, motorcycle, ATV golf cart or lawnmower that is being towed with the rental equipment - up to the chosen limits.

Should you buy rental truck insurance?

The cost of the coverage varies from around $14 to $30 a day depending upon the coverage and limit levels you choose. Deductibles can apply.

"If you're moving yourself, you are trying to save money," Gusner says. "But don't blow it because you don't know how to back up a trailer."

All plans with all carriers have exclusions, so read carefully.

For instance, U-Haul's Safemove coverage has an exclusion for a collision with an overhead object and cut, blown, or damaged tires -- which coincidentally are two of the most common types of accidents reported by U-Haul.

Theft is not covered, either -- so don't leave the keys in your moving truck while you go grab a soda.

Tips for car insurance when moving

Of course you won't be driving the rental truck forever. If you're planning to move, whether across the country or across town, you should be sure to notify your car insurance company. Here are answers to common questions about  car insurance coverage during a move:

Do I have to tell my insurance company I'm moving? Yes. It will need your new address, and also you'll need to be sure you still comply with your state minimum liability requirements if you move to another state. Regardless of the distance of your move,  your insurance company will also adjust your rate. Car insurance companies assess the risk you pose, in part, by where you live, so the cost and frequency of claims your ZIP code are used to determine a base rate. That means depending on where you move, your rates may go up or down. To see rates for your new neighborhood, use our average car insurance rates tool, which shows rates by ZIP code for three coverage levels and six age groups.

Do I have to switch, or can I just keep the same insurance company? It depends. If you remain in the same state, you can keep your current insurer. If you move out-of-state, you may still be able to stick with the same company, provided your insurance company is licensed to do business in the new state you're calling home. If not, you will have to shop for a new policy.

When should I cancel my old policy? If you’re changing insurance companies, cancel your old coverage only when new coverage is in effect. Don't leave a coverage gap. If your move involves other life changes, such as getting married or buying a home, let your agent know. You might be eligible for new car insurance discounts.


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3 Responses to "On the move: Is your rental truck covered?"
  1. fredrick campos

    Thanks. I drive rental trucks and was curious about this.

      Reply»  
  2. Fleet Insurance

    Great article! Thanks for the information.

      Reply»  
  3. Fleet Insurance

    Great article!

      Reply»  
Disclaimer: Answers and comments provided are for information purposes. They are not intended to substitute informed professional advice. These responses should not be interpreted as a recommendation to buy or sell any insurance product, or to provide financial or legal advice. Please refer to your insurance policy for specific coverage and exclusion information. Please read our Terms of Service.