CarInsurance.com Insights
- Insurance Must Offer Full Glass Coverage: Massachusetts law requires insurers to offer full glass replacement options with either a $0 or $100 deductible, though drivers don’t have to buy that coverage.
- Coverage Is Typically Through Comprehensive Insurance: Windshield damage is usually covered under comprehensive policies, which are optional and separate from basic liability insurance.
- Driving With Obstructive Damage Is Illegal: A windshield crack or chip that interferes with the driver’s view is prohibited under Massachusetts safety laws.
- Out‑of‑Pocket Costs Vary: With full glass coverage, the most you generally pay is your chosen deductible (often $0 or $100), but without coverage, replacements can cost $100–$1,500 or more.
- Claims Usually Don’t Raise Premiums: Filing a windshield replacement claim typically doesn’t increase your insurance premiums since glass claims are often treated as no‑fault/repair‑or‑replace claims.
What does the law say about windshield damage in Massachusetts?
Massachusetts law prohibits driving with any windshield damage that obstructs your view or compromises safety. Cracks larger than roughly a quarter’s width that interfere with visibility must be repaired or replaced to comply with vehicle safety requirements.
How does windshield replacement coverage work?
Windshield repair and replacement are generally covered under comprehensive auto insurance policies, which are optional beyond the minimum state required liability coverage.
Comprehensive coverage protects against non‑collision damage — like chips from road debris or fallen objects — and can include full glass replacement.
What are glass deductibles?
Massachusetts insurers must offer glass coverage that lets you choose a $0 or $100 deductible.
- $0 deductible: You pay nothing out of pocket for approved windshield replacement.
- $100 deductible: You pay up to $100 before insurance covers the rest, but premiums may be slightly lower.
Either choice limits your out‑of‑pocket cost if you have the coverage.
Do windshield claims impact your premium?
Filing a claim for windshield repair or replacement usually won’t raise your auto insurance premium since these are often treated as non‑fault claims that insurers manage without penalty. Always confirm how your insurer classifies glass claims.
Costs without insurance coverage
Prices vary by vehicle model and shop, often ranging from about $100 to $1,500 or more. Getting quotes and comparing providers can help control costs.
If you don’t carry comprehensive or glass coverage, you’ll be responsible for the entire cost of windshield replacement.
How to choose a repair provider
Massachusetts has many certified auto glass shops and mobile services that can replace windshields, often same‑day.
When selecting a provider, check for registration, warranty terms, and whether they handle insurance paperwork directly.
Frequently Asked Questions: Massachusetts windshield repair
Is windshield replacement required by law in Massachusetts?
You must repair or replace windshield damage that obstructs your vision for safe operation — driving with unsightly but non‑obstructive chips may be legally allowed but unsafe.
Does insurance always cover windshield replacement?
Only if you have comprehensive or optional glass coverage on your auto policy. Liability insurance alone won’t cover glass damage.
What’s the difference between a $0 and $100 deductible?
A $0 deductible means no cost at claim time, while a $100 deductible means you pay up to $100 before insurance pays the remainder, often resulting in lower premiums.
Can filing a windshield claim raise my insurance rates?
Glass claims typically don’t raise premiums since they’re considered non‑at‑fault and repair‑or‑replace focused. Confirm with your insurer for policy specifics.
How long does a windshield replacement take?
Many shops can complete windshield removal and installation in 1–2 hours, but safe adhesive curing times vary. Ask your technician about recommended drive‑away time.
Get advice from an experienced insurance professional. Our experts will help you navigate your insurance questions with clarity and confidence.
Browse all FAQs