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State Farm's In-Drive discount: What's the catch?

Thank you for driving carefully signProgressive is usually credited with being the first to offer pay-as-you-drive insurance (PAYD) through its Snapshot plug-in. But State Farm jumped in the game soon after with its own plans that watchdog your mileage and motoring habits.

As with Snapshot, Drive Safe & Save's main selling point is that your car insurance premiums could be trimmed -- State Farm claims the car insurance discount could be as much as 50 percent for the safest motorists who don't drive much.

Drive Safe & Save: In-Drive, OnStar and SYNC

State Farm customers can choose one of several ways to participate in the Drive Safe & Save program.

The first is through a device called In-Drive that, like Snapshot, plugs into your vehicle's diagnostic (OBDII) port (most car models from 1996 on have them) near the steering wheel. In addition to mileage, In-Drive tracks when you drive, how fast you accelerate and turn and how hard you brake.

The second is for customers whose cars come equipped with telematics-based subscription services such as OnStar and SYNC. State Farm receives odometer readings from those services every 30 days after you enroll and, after six months, adjusts your premium to reflect the mileage. Driving patterns are not monitored under these plans.

Drivers in California have the option of self-reporting their mileage, and in Ohio, drivers can use their smartphones and the car’s Bluetooth system to send in the information

State Farm says you get an immediate 5 percent discount on your rates for participating in Drive Safe & Save. Also, according to the company, another 20 percent could be trimmed if you don't go above the national average of 12,000 miles a year. More small discounts may be tallied if you prove to be a safe motorist, do not drive over 80 mph and avoid driving between midnight and 4 a.m. With the OnStar and Sync plans, your discount of up to 50 percent is calculated just on your mileage.

Watch that mileage, be sure enrollment fee doesn't eat your discount

Enrollment for In-Drive is not free, although the program comes with a one-year free trial. After that it costs $6.99 a month, which obviously cuts into any discounts you accrue. The insurer, however, claims the discount benefits offset the enrollment fee for most participants.

Also, beware: State Farm warns that some drivers already getting a low-mileage discount may see a rate hike. "If you currently receive a premium reduction for low estimated annual mileage (under 7,500 miles annually for personal use) and your vehicle is actually driven more than that, your premium may increase at a future policy renewal period. Drive Safe & Save is always a discount if compared to a similarly rated policy without Drive Safe & Save," states the company website.

The insurer adds that customers can track their performance, and the progress of discounts, at State Farm's website. Other companies with PAYD, including Progressive, offer similar access at their websites.

If you don't have an OnStar subscription but want to take that route with Drive Safe & Save, you can buy plans from OnStar ranging from $20 a month to $35 a month. The basic plan includes one-touch emergency response, roadside assistance, vehicle diagnostics alerts and maintenance reminders, while the more costly subscription adds other features like navigational guidance and 30 minutes of hands-free calls a month.

A look at the broader pay-as-you-drive insurance landscape

Beyond State Farm's In-Drive/Safe & Save and Progressive's Snapshot, several insurers also offer PAYD. Keep in mind that each company's product isn't available in every state. Also, now some companies offer PAYD through smartphone apps in addition to plug-in devices. Here's a list, starting with the most recent to enter the arena, Metromile and American Family Insurance:

Metromile: The fledgling company's Metronome plug-in tracks mileage and bills you monthly for a base rate plus a per-mile charge; drive less than 5,000 miles, and Metromile claims you could save 40 to 50 percent over traditional insurers.

American Family Insurance's mySafetyValet: The company says customers can receive a 5 percent "introductory" discount by installing the mySafetyValet plug-in. If you renew after six months, the discount could eventually reach 30 percent.

Allstate's Drive Wise: The plug-in stats are used to decide if you get a 10 percent discount for the first policy term. Allstate says good drivers who rack up few miles during following terms may qualify for up to a 30 percent cut.

The Hartford's TrueLane: A plug-in transmits details to the insurer through its partner, Octo USA Inc., over that firm's cellular network. This is another one that gives a 5 percent discount by enrolling. The insurer says that after driving for 75 days, your premium could drop by as much as 25 percent.

Travelers' IntelliDrive: It offers an immediate discount of up to 5 percent by installing the plug-in. IntelliDrive can cut premiums by as much as 20 percent, according to Travelers.

Esurance's DriveSense: The plug-in transmits details through Sprint's wireless network to Esurance, which determines if drivers qualify for discounts up to 30 percent.

Safeco's Rewind: The company, which is owned by Liberty Mutual, offers a PAYD for motorists who are paying higher insurance rates because of traffic tickets or accidents. A device monitors their driving and, after four months, the record is evaluated by Safeco, which may reduce or eliminate the premium increases that came because of the prior accidents or violations.

GMAC Insurance's Low Mileage Discount: GMAC, now known as National General Insurance, offers two paths to a discount. Its plug-in monitors much the same data as other insurers. The company also offers the option of reporting mileage though OnStar. GMAC says rate cuts range from 13 percent for those who drive 15,000 miles a year to 50 percent for those who drive less than 2,500.

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15 Responses to "State Farm's In-Drive discount: What's the catch?"
  1. Luke

    The service now offered by State Farm is free and like the previous poster stated operates off the GPS and blue tooth settings on your cell phone. You just have the receiver located somewhere in your car and you then need to be sure your phone is on with blue tooth activated whenever you are driving. I've had mine about 7 months, so far I am getting a A for time of day and C's for everything else. That seems pretty good, I was worried I might get bad scores because I am in a lot of stop and go traffic everyday driving in the city.

  2. Laurin

    State Farm has changed "In Drive" to the newer "Drive Safe." It does not come with the visor mount hands free anymore, but instead has a little hockey puck device that will stick in your glove box (or where ever you choose to place it). It works off the Bluetooth on your cell phone and records trip info. It is done through the drive safe app for your phone, and is sent to State Farm. According to what I've read, it automatically gets you a 5% discount at first.

    1. Terri June 10, 2017 at 9:58 PM

      I find that State Farm's "Drive Safe" program is an enormous hassle. They do not provide proper instructions, and make like it's easy and effortless to hook up via home internet connection and phone app. When you call customer service, they ask you WAY TOO MANY questions pertaining to your personal ID. I went round and round with two customer service individuals. The second one would not help me until I gave him all information he said the company required of me. I ended up infuriated and hung up. I'm an English teacher, and I'm telling you they do NOT provide proper installation instructions. There's gaps of information missing. It's like they've launched this app without getting the bugs out. It's like running by the seat of your pants. I'm seriously considering leaving and going elsewhere because of my experience(s)!

        Reply »  

    I just received notification that State Farm is discontinuing its In Drive in January 2016.

    1. Dean A January 19, 2016 at 10:03 PM

      My letter says they will continue through the end of the year, or until my subscription period ends on Nov 15th. But as of January 2016, they will no longer add new policies, and we will not be able to continue, or pay for any more subscriptions.

        Reply »  
  4. Bobby

    Odd that they letter didn't mention the subscription cost. I had to get it here. Also, when did an insurance company do anything to help the customer? It's still the company bottom line they're concerned with. I would be concerned that they would be reviewing your collected data in case of an accident to see if maybe they could get out of paying a claim.

  5. NYOB

    So now companies want to know everywhere you have driven and how? So much for privacy. And of course, eventually they'll ask what are you hiding if you refuse to have GPS on your car 24/7 but Federal agencies and private companies will love it. What about hacking and assumptions galore. Just think of all the data mining going on as well! Yuck.

  6. Steve Kasper

    Just got a letter from my State Farm Insurance agent. It doesn't tell you much about "Drive Safe & Save." So, thanks for your article. Now I know what the State Farm letter was trying to explain.

  7. MB

    I received no savings at all. And here's where they make their money. When I canceled and sent all the parts back, they claimed items were missing and tried to collect $100. That is 50 times any savings ever achieved.

  8. Kurtis

    Could they use this to deny your claim or increase your premiums if they decide that one is a "below average driver." Could they use it as a black box and and deny a claim because one was speeding or something?

  9. Dan

    It would seem to me that any insurance savings would be eaten up by the in-drive service, result no savings at all.

  10. Keith

    I read this article over a year ago and carefully considered the pros and cons before I enrolled in the program. My agent was very clear about how the "experience period" is 100 days following your next renewal and then your fully realized discount is applied at the following renewal. I did get an initial discount, though, as soon as I ordered the system before it was even plugged in. I have just received my upcoming renewal and the discount is about a 1/3 savings from what I used to pay.

  11. Joan Carbonari

    What is the catch? I certainly can use a discount since I am widowed.

  12. Lex

    I got my insurance bill after putting this device on my car for 8 months and all I got was a $4 discount, even though State Farm's website said I was getting a $59 discount. (I only drive about 15 miles a week). I called State farm and they said I would not get that discount until my next renewal, which means $4 for over 8 months being recorded and by then I will have to pay $70 a year for the device. My privacy is worth a little more than that.

  13. Noel

    In my 40 years of driving I have one of the best driving records out there. My 1999 Camry LE did not come with informatics such as ON-Star. Living in the west central desert of Arizona, having the convenience of On-Star could literally be a life saver.

Disclaimer: Answers and comments provided are for information purposes. They are not intended to substitute informed professional advice. These responses should not be interpreted as a recommendation to buy or sell any insurance product, or to provide financial or legal advice. Please refer to your insurance policy for specific coverage and exclusion information. Please read our Terms of Service.

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