Geico and Progressive are two of the most well-known names in auto insurance. But which is right for you? Here’s what you need to know about these industry heavyweights.
- Good discounts
- High renewal rate
- Cheap rates
- Discounts for federal workers
- Easily accessible
Is Progressive or Geico better?
Progressive offers an array of options for drivers, making it easy to find the right coverage. Whether you’re looking for liability only or full coverage, Progressive can help you get the protection you need. Different types of car insurance are available to meet individual needs and budgets, including collision, comprehensive, uninsured/underinsured motorist, medical payments and more.
Geico’s rates are consistently among the lowest in the industry, allowing customers to save money on their premiums without sacrificing coverage. Geico also has a reputation for excellent customer service. The company’s 24-hour call centre makes getting quotes and changing your policy easy. With their competitive rates and commitment to customer service, Geico has become one of the top auto insurers in the nation.
Keep reading to see how Progressive compares to Geico regarding the top auto insurance companies in the 2023 survey.
How Progressive and Geico score on customer satisfaction
Progressive and Geico earned the same survey score for customer satisfaction – 85% of customers said they were satisfied.
|Insurance Company||Percent of customers that are satisfied|
Do Geico and Progressive customers plan to renew?
Progressive’s customers said they were more likely to renew their auto insurance policies than Geico’s customers – 97% of Progressive customers plan to renew with the company compared to 92% of Geico customers.
|Insurance Company||Percent of customers who plan to renew with the company|
How Progressive and Geico score on policy offerings
When it comes to policy offerings, Progressive and Geico again ranked the same, according to insurance consumers. 84% of both Progressive and Geico customers said they’re satisfied with the companies’ policy offerings.
|Insurance Company||Percent of customers satisfied with the company’s policy offerings|
Is Progressive or Geico cheaper for car insurance?
Geico’s car insurance rates are the cheapest for every age group except for seniors. Keep reading for a full analysis of the difference in rates between Progressive and Geico for different driving profiles.
Which is cheaper at various ages?
Geico offers some of the most competitive car insurance rates for teenage and young adult drivers, as well as for drivers aged 40. Their premiums are typically lower than the average for most drivers in those age groups, and they have plans designed to fit the needs of different drivers.
Which is cheaper with a ticket?
Progressive and Geico both penalize drivers heavily after a speeding ticket, with rates that will increase by around 40% for both auto insurance companies.
Geico vs. Progressive car insurance discounts
Progressive’s average discount is a bit higher at just over 8%, but that 1 percentage point difference over Geico’s 7% discount rate isn’t enough to negate its higher premiums.
Progressive vs. Geico available discounts
Progressive vs. Geico: AM Best credit rating
Geico has been rated A++ by AM Best, which is the highest rating possible. This indicates that Geico is extremely secure financially and has demonstrated a track record of successful operations.
Progressive, on the other hand, has been rated A+ by AM Best. This is still an excellent rating and indicates that Progressive is a strong and reliable insurer from a financial perspective.
Progressive vs. Geico: J.D. Power auto claims satisfaction score
In 2022, J.D. Power’s auto claims satisfaction study found that Progressive received a score of 861 out of 1000, 12 points below the industry average of 873. Geico earned 874 points.
FAQ: Geico vs. Progressive
Can I buy Progressive car insurance online?
Yes. Customers can buy car insurance instantly online by getting a quote from Progressive.
Can I buy Geico car insurance online?
Yes. Get a Geico car insurance quote online and buy directly or find an agent near you.
Who should get Progressive car insurance?
Progressive offers accident forgiveness and a vanishing deductible – and it offers pet injury coverage if your cat or dog was injured in a car crash (up to certain limits). It’s a good option for homeowners who want to bundle their policies with auto.
Who should get Geico car insurance?
Geico car insurance is affordable for all ages and has great discounts for federal workers. Geico has a high renewal rate based on Insure.com’s 2023 Best Car Insurance Companies survey.
What other types of insurance does Progressive offer?
Progressive also offers:
- Mobile home
- Umbrella liability
What other types of insurance does Geico offer?
Geico also offers the following products:
- Mobile home
- Flood insurance
- Landlord insurance
- Business insurance, including BOP, worker’s compensation, medical malpractice, professional liability, general liability and cyber liability.
Note: Not all policies are underwritten directly by Geico.
Resources & Methodology
J.D. Power. “Insurers Struggle to Manage Expectations in Auto Claims Process as Repair Times Increase, J.D. Power Finds.” Accessed March 2023.
Insure.com, which is CarInsurance.com’s sister site in the fall of 2022 surveyed more than 1,500 insurance consumers (1,080 people with auto insurance). Online market research company Slice MR conducted the survey.
Respondents were asked to name their auto insurer and grade it in the following categories – customer satisfaction, ease of service and policy offerings. The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.
Respondents ranked their insurer’s top three attributes out of more than a dozen presented – including claims satisfaction, digital experience, discounts, military discounts, best for young drivers and teens, best for college students, best for senior drivers, best for drivers with a ticket, best for high-risk drivers and best for auto/home bundling.
For a number one choice, five points were given; for a second choice, three points; and for a third choice, a single point. The total points for each choice – first, second and third – were then divided by the number of each company’s customers who responded to that survey question to create a percentage. Those percentages are presented in the results as survey scores.
Respondents were then asked if they would recommend their auto insurer to someone else and whether they would renew with their company. The percentage who said yes is presented in the results.
Finally, respondents were given the statement “I trust my insurance company” and asked if they strongly agreed, agreed, disagreed or strongly disagreed with it. The percentage of those who said they agreed or strongly agreed is presented in the results.
The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.
They then collected National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives, and A.M. Best data, which measures financial strength.
They also collected insurance rate data from Quadrant Information Services.
With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector.
For auto insurers, we took the following and gave each a weight.
- Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling)
- Annual premium: 20% of the total score
- AM Best: 25% of the total score
- NAIC: 15% of the total score
- Each insurer was awarded from 1 to 5 stars. No insurer in our star ranking received less than 1 star and 5 stars was the most any insurer could receive.