Is State Farm or Geico better?
State Farm is a great pick for car insurance because of its commitment to excellent customer service and its wide range of discounts and other benefits. On top of these impressive ratings, State Farm is highly trustworthy and has high renewal rates.
For those looking for an auto insurance provider with cheap rates, Geico is a great option. Its market share in the U.S. has steadily grown over the years and its rates are among the best.
Geico has earned its place as one of the top auto insurers in the nation through competitive rates and a commitment to customer service.
Keep reading to see how State Farm compares to Geico regarding the top auto insurance companies in 2023 survey.
State Farm Pros
- Low premiums
- High customer satisfaction
- Various policy offerings
- Cheap rates
- Discounts for federal employees
- Easily accessible
How State Farm and Geico score on customer satisfaction
State Farm customers also reported satisfaction with the company’s customer service. More than 90% of respondents said they were satisfied with the service they received, which is significantly higher than their closest competitors.
By comparison, Insure.com’s survey found that 85% of Geico customers are satisfied with the level of customer service they receive. This demonstrates that State Farm is doing a better job at delivering excellent customer service than its competitors.
|Insurance Company||Percent of customers satisfied with the company overall|
Do State Farm and Geico customers plan to renew?
The data show that the satisfaction of State Farm customers was on par with Geico customers regarding renewal intentions. The survey indicated that most customers had positive experiences with State Farm and were likely to renew their policies.
|Insurance Company||Percent of customers who plan to renew with their auto insurance company|
How State Farm and Geico score on policy offerings
State Farm and Geico scored highly when customers were asked to score insurance companies based on their policy offerings.
|Insurance Company||Percent of customers satisfied with the company’s policy offerings|
Is State Farm or Geico cheaper?
Geico is cheaper across the board for car insurance when compared to State Farm. Keep reading for a full analysis of the difference in rates between State Farm and Geico for different driving profiles.
Which is cheaper at various ages?
Geico is cheaper than State Farm at every age group – age 40, teens 16-19, young adults age 20-24 and seniors age 65.
Which is cheaper with a ticket?
Geico is still cheaper than State Farm after a ticket, although State Farm only increases your car insurance rate by 17% while Geico increases your rate by nearly 39%, so State Farm might be a better choice if you have a speeding ticket.
State Farm vs. Geico car insurance discounts
Geico has lower rates. Still, State Farm offers greater discounts – 15% at State Farm vs. a 7% discount for Geico.
State Farm vs. Geico available discounts
|Days Advanced Purchase||–||–|
|Days Per Week Driven||Yes||Yes|
|Electronic Funds Transfer||–||–|
|Lower Annual Mileage||Yes||Yes|
|Loyalty – Years Renewal With Company||Yes||Yes|
State Farm vs. Geico: AM Best credit rating
AM Best rates insurance companies on their financial strength and State Farm and Geico both have A++ ratings with AM Best – the highest grades the company offers.
State Farm vs. Geico: J.D. Power auto claims satisfaction score
According to J.D. Power’s auto claims satisfaction study in 2022, the industry average score was 873. State Farm got a score of 882 and Geico earned 874 points.
FAQ: State Farm vs. Geico
Can I buy State Farm car insurance online?
Get a quote online to purchase a policy.
Can I buy Geico car insurance online?
Yes, you can buy Geico online and the Geico app is designed to make managing your insurance policy simple and efficient. Through the app, you can access your digital ID cards anytime and make premium payments without leaving the app.
Who should get State Farm car insurance?
State Farm is best for customers who want to work with an agent and need guidance to inform their insurance coverage purchase. State Farm is a highly trusted company based on Insure.com’s 2023 Best Car Insurance Companies survey.
Who should get Geico car insurance?
Geico is a good company for consumers looking for a mobile-friendly experience and cheap insurance rates from a large company.
What other types of insurance does State Farm offer?
State Farm also offers:
- Umbrella liability
- Personal property & articles
- Manufactured home
- Farm and ranch
- Small business
- Long-term care
What other types of insurance does Geico offer?
Geico’s other types of insurance policies:
- Mobile home
- Flood insurance
- Landlord insurance
- Business insurance, including BOP, worker’s compensation, medical malpractice, professional liability, general liability and cyber liability.
Note: Not all policies are underwritten directly.
Resources & Methodology
J.D. Power. “Insurers Struggle to Manage Expectations in Auto Claims Process as Repair Times Increase, J.D. Power Finds.” Accessed March 2023.
Insure.com, which is CarInsurance.com’s sister site in the fall of 2022 surveyed more than 1,500 insurance consumers (1,080 people with auto insurance). Online market research company Slice MR conducted the survey.
Respondents were asked to name their auto insurer and grade it in the following categories – customer satisfaction, ease of service and policy offerings. The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.
Respondents ranked their insurer’s top three attributes out of more than a dozen presented – including claims satisfaction, digital experience, discounts, military discounts, best for young drivers and teens, best for college students, best for senior drivers, best for drivers with a ticket, best for high-risk drivers and best for auto/home bundling.
For a number one choice, five points were given; for a second choice, three points; and for a third choice, a single point. The total points for each choice – first, second and third – were then divided by the number of each company’s customers who responded to that survey question to create a percentage. Those percentages are presented in the results as survey scores.
Respondents were then asked if they would recommend their auto insurer to someone else and whether they would renew with their company. The percentage who said yes is presented in the results.
Finally, respondents were given the statement “I trust my insurance company” and asked if they strongly agreed, agreed, disagreed or strongly disagreed with it. The percentage of those who said they agreed or strongly agreed is presented in the results.
The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.
They then collected National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives, and A.M. Best data, which measures financial strength.
They also collected insurance rate data from Quadrant Information Services.
With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector.
For auto insurers, we took the following and gave each a weight.
- Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling)
- Annual premium: 20% of total score
- AM Best: 25% of total score
- NAIC: 15% of total score
- Each insurer was awarded from 1 to 5 stars. No insurer in our star ranking received less than 1 star and 5 stars was the most any insurer could receive.